WARNING: Failure to follow these safety instructions could result in fire, electric shock, injury, or damage to your Niwa One or other property. Read all the safety information below before using Niwa One.

To avoid injuries or causing harm, read all safety information and operating instructions prior to
using your Niwa One.

  • If your product experiences a problem please message support@getniwa.com first as we will provide you with the best information to help your problem.

  • Be aware that your Niwa One has a heating system in the growing bed, in red, and depending on the settings and plant needs the heater will be connected in order to control the growing chamber temperature. Please Note: the heater gets hot, so please do not touch when plugged in, especially children. 

  • Do not use metallic or sharp tools in Niwa. Be very careful to avoid damaging the heating system or any cables within the entire Niwa unit.

  • Make sure you are connecting your Niwa One to the correct voltage, check your Niwa One input label on the leg. Niwa One only works in the voltage specified in the label, be aware if you move to a different country.

  • If you see any cables or any piece of the rubber protection in the heating system damaged, disconnect your Niwa One from the power outlet immediately and contact support@getniwa.com 

  • Don’t drop, hit, shake, or tumble your Niwa One.

  • Do not cover your Niwa One unit, especially the ventilation openings on the windows and on top of the system.

  • Do not place any object on top of your Niwa One.

  • Place your Niwa One on an even and solid surface.

  • Niwa One should be used indoor only, protect it from rain or outdoor climate conditions. Niwa One is more efficient when placed close to a sunlight source in a warm room (15ºC to 25ªC; 60ºF to 75ºF).

  • Make sure all connectors are firmly connected and closed before connecting your Niwa One to power. Do not force any of the connectors, all of them have only one possible way to be connected, take a look to the connector pins before connecting them. 

  • Make sure you don’t pinch any cable or hose during the Niwa One assembly.

  • Do not put water anywhere other than in the water reservoir or in the growing bed (eventually).

  • Do not overfill the water reservoir. Always leave 1 inch or 3 cm free so you can handle the reservoir without spilling water.

  • Place your Niwa One close to your Internet WiFi router.

  • Niwa One is not to be used by minors unless under direct supervision of an adult.

  • Don’t expose your Niwa system to excessive moisture, dust, heat, liquid or naked flame.

  • Prevent the power cord from being walked on or pinched.

  • The water used in Niwa is not drinkable.

  • Do not put Soil in your Niwa One system, it will clog the drippers and damage the water pump.-

  • Do not put Solid fertilizer into the system, only use liquid fertilizers. The Niwa system is for hydroponics, solid fertilizers could harm the drippers and water pump.

  • Only use the Niwa for plants, no animals or other items. Sorry, this will not work as a incubator for animals. 

  • Only put water & liquid fertilizers in your Niwa One’s water reservoir, nothing else as it will damage the drippers and pump. 

  • Only use the LED lamps provided by us for our system. Other LED lamps will damage the system even if they fit. 

  • Do not operate the unit without the LED installed, open connections are dangerous! 

  • When storing or shipping the Niwa Unit drain out all water from the reservoir, clean the grow chamber, and remove all plant material. Stagnant water or dried out plans will damage the system or cause mildew. 

  • Clean your produce. It is a recommended practice to clean your produce grown in Niwa prior to consumption.